Designed and led development of interactive training courses and multi-platform applications, improving engagement, retention, and efficiency through standardized workflows, collaboration with subject matter experts, usability testing, and data-driven optimizations. These solutions were adopted across teams in the U.S. and Canada and formally recognized for innovation in aviation training.
Designed and delivered custom e-commerce sites, branding, and interactive UI/UX solutions, enhancing user experience, boosting client revenue, and building a strong reputation for driving engagement and satisfaction.
My background as an EKG Technician taught me the value of accuracy, empathy, and clear communication. I now apply these principles to every design, creating thoughtful, accessible experiences that meet real human needs.
I start by identifying user needs and business goals through research, interviews, and data analysis. This foundation ensures that every design decision is rooted in solving the right problem.
I translate insights into intuitive user flows, wireframes, and high-fidelity designs. By prototyping and testing early, I validate ideas quickly and refine based on real user feedback.
I collaborate with engineers and stakeholders to bring the vision to life. Post-launch, I track performance, gather feedback, and iterate to improve usability and impact.
